• What is your return policy?

    If, for any reason, you are not satisfied with your purchase, you may return it for a refund within 30 calendar days from receiving the product. The product must be in new and unused condition and contain the original packaging. Customers are responsible for the shipping costs. Please contact us at store@mustad-americas.com to get a return authorization form with instructions on how to return the product. 

  • How long will it take to process my return?

    We usually process your return within two business days after receiving the product. After inspection, your refund will be processed and credit will be applied back to your credit card or PayPal account. Depending on your credit card company, it may take between 2-10 days before you see the credit applied to your account.

  • Can I exchange a product?

    If you've received the wrong product, please return the original product and place a new order online.